This post is continuation of the previous post: http://blog.secaserver.com/2012/10/build-low-cost-call-center-elastix-asterisk-1/ Now we should have our PBX ready to receive call. But we are not yet configure on how to manage calls and agents. We should have a system to monitor agent’s activities. We can achieve this by using Call Center module inside Elastix. Install it by go…
Read more Build Low-cost Call Center using Elastix and Asterisk (Part 2)
